PROFESSIONAL HIGHLIGHTS

• More than two decades of experience in the financial services industry
• Most recently served as Senior Quality Assurance Administrator at Wells Fargo, supporting investor claims, remittance activity, reconciliations, reporting, and audit functions within mortgage servicing
• Career grounded in operational accuracy, regulatory compliance, and cross-functional collaboration
• Focused on the behind-the-scenes reliability and thoughtful support that strengthen long-term client relationships
• Holds an MBA with an emphasis in International Business from Washington State University and a BA in Business Administration (Finance concentration, Accounting minor) from Grand View University